How does Hermes work?
Hermes takes the care notes your team already documents to produce a “Care Letter” for families
The great care your team provides is read and constructed into a warm narrative for families, daily/weekly/whenever you’d like.
Easily schedule conversations with family when needed.
Families can book time with the proper Designated Person in a schedule you set via a link attached to every Care Letter.
Works with the systems you already use today.
Hermes reads your care notes wherever they live today: your EHR, your eMAR, or anywhere else. No major setup, no lock-in.
Hermes makes sure families see and feel the great care you are providing.
Medicine, meals, showers, activities: all documented, then left in the system they were typed into. Families call to ask about a day that's already recorded but there's never been an easy way to share it. We're changing that.
Who we are
25 years running communities like yours combined with 20 years building software
-
Mike Coughlin
Grew up and worked inside the family Assisted Living business. 20 years of building and managing software products, most recently at Figma. Full-time on Hermes.
-
Tim Coughlin
A former community-based care professional who developed, managed, and operated 9 assisted living communities in PA and OH with Scott Allen for 25 years.
-
Scott Allen
A licensed engineer and commercial construction executive who co-founded, co-owned and operated 9 assisted living communities with Tim Coughlin for 25 years.
-
Diane Strunak
A LifeServices Assisted Living professional responsible for sales and occupancy of 278 units across four communities.
-
Susan Evans
Community Director of a 70 unit assisted living community for over 20 years. Was “hands-on” responsible for both marketing and operations during her tenure.